Services - The Core Of Our Business
At Paul James we have a dedicated team of staff with great product knowledge. We also have very experienced creative designers. Above all, we pride ourselves in our customer care and on-going support. For a personal and professional approach at all times, Paul James can't be beaten.
Our reputation for customer service has been established for a long time. All the products we sell come with guarantees, as do all the repairs and services that we carry out. You can have confidence that we will look after your treasured items.
Specialising in watch care is something we are known for, from minor repairs right through to refurbishment and servicing of luxury timepieces such as Rolex, Cartier, Breitling and many more. Being efficient and making sure your timepiece is back with you as quickly as possible is always a great priority to us, and all work comes with a one year warranty.
Diamond and gemstone resetting and all manner of repairs are undertaken at Paul James Jewellers. We use the very best goldsmiths to give a tired or broken piece of jewellery a new lease of life.
Don’t forget we buy gold, platinum and silver; this includes all broken jewellery and coins. If you have a sentimental piece of jewellery that can’t be repaired then why not use that metal to make something special, keeping the sentiment in a new beautiful piece of jewellery.
Items of jewellery are precious and need insurance to protect them, but of equal importance is a professional valuation detailing the pieces and confirming how their value has been determined.
Diamond and gemstone resetting and replacement. Remount and remodeling service. Rings re-sized. Full cleaning and polishing service.
Full servicing of all watch brands. One years guarantee on all repairs. Replace broken or worn straps